FREE packaging & SecureDX Recorded (frames) or TNT/Royal Mail (contact lenses & other products) delivery on orders over £60 within mainland UK – eyebuddy® includes free recorded delivery for all orders over £60. Orders under £60 are charged at our standard £3.50 rate (via TNT or Royal Mail) or £4.95 for SecureDX Premium delivery. Once the order has been prepared, SecureDX includes guaranteed next delivery (excluding Sundays and Bank Holidays) where a signature will be required. International delivery charges vary. Please see Delivery Information for more information.
7 day money back guarantee – To give you confidence in your purchase. This means that even if you change your mind, we will give you your money back or exchange your order free of charge. Some exceptions apply to tailored prescription contact lenses and opthalmic lenses only (see Terms & legals for more information).
Price Promise Guarantee – We constantly scan our prices to ensure that we are not beaten on price. If, after your eyebuddy® discount (at a standard 20% eyebuddy® discount (15%+5 emails) and postage, you find any like for like complete product on our site cheaper elsewhere, either online or on the high-street, please let us know and we will amend our prices to beat the competition. If you find anywhere else cheaper for any like for like complete products within your order, up to 30 days after you made the order, we will refund you the difference. Please see our Terms & legals for more information.
Every glasses order also includes
FREE custom-made prescription lenses worth £59-£108.50 - Thin & light Included with rimless – eyebuddy® includes within its frame prices, the exact lenses made to your prescription that you would normally pay £108.50 (for toughened Thin & Light lenses suitable for rimless frames (maximum combined sphere -8/+6, cyl -2)) or £59 (suitable for full-rimmed frames (maximum combined sphere -9.75/+9.75, cyl -4) for at a high-street opticians. This does not apply to sunglasses. To make prescription sunglasses, why not add a tint (from £19 before your eyebuddy® discount) to any pair of glasses!
Anti-scratch treatment heavily reduced at £5 on standard lenses (before your eyebuddy® discount!) - Anti scratch formula to help with the wear and tear of modern day life and ensure your glasses last.
All glasses are CE marked for quality - We sell quality brands, so naturally you will find the CE mark on all our products.
12 month defect warranty - All glasses supplied by eyebuddy® are covered by a 12 month guarantee against any defects including the lenses. In the unlikley event that this should be the case, they will either repair or replace them.
FREE case - This is usually the branded case that comes with the frames. If there is no associated case, then an eyebuddy® case is provided.
FREE cleaning cloth - each pair of glasses or sunglasses are also dispatched with an eyebuddy® cleaning cloth just like you would expect from any high street optician.
Customer service promise - We can advise on the right products for you online through our eyeCare Info section or by Contacting us. For further information, please see our Terms & legals.